The Standards Engineeer - Glossary

Glossary C (Click on the 'Term' for more details)

A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z

Term Description
CAB (EU) Conformity Assessment Body at the European Union. Is an organization which passes through the conformity assessment procedures of the EU.

CD See Committee Draft

CDV See Committee Draft for Vote.

CE Marking Symbolises the conformity of the product with the applicable Community requirements imposed on the manufacturer.

CEN European Committee for Standardization

CEN/CENELEC
Internal Regulations
Part 2 CEN/CENELEC Internal Regulations Part 2: Common Rules for Standardization Work

CENELEC European Committee for Electrotechnical Standardization

Center for Global Standards Analysis Center for Global Standards Analysis

Central Secretariat (CS) The Central Secretariat acts as secretariat to the General Assembly, the Council, the policy development committees and their subsidiary bodies, the Technical Management Board and the committee on reference materials (REMCO).

CEO see Secretary General.

CEOC International International Confederation of Inspection and Certification Organisations

Certification Third-party attestation related to products, processes, systems or persons. (EN ISO/IEC 17000)

CHESSS CEN's Horizontal European Services Standardization Strategy

Chief Executive Officer see Secretary General.

CIP The Competitiveness and Innovation Framework Programme (CIP) aims to encourage the competitiveness of European enterprises.

CIRCA Extranet tool tuned towards Public Administrations needs. It enables a given community geographically spread across Europe (and beyond) to maintain a private space on the Internet where they can share information, documents, participate in discussion fora and benefit from various other functionalities.

Cluster A group of interconnected companies and associated institutions (faculties, research centers, SMEs) in a particular field. The benefits of these networks include access to specialised human resources, suppliers and knowledge.

CMC CEN-CENELEC Management Centre

Code of practice Document that recommends practices or procedures for the design, manufacture, installation, maintenance or utilization of equipment, structures or products.

COM(2005)330 of 20.05.2005 COMMUNICATION 330 (2005): "Common Actions for Growth and Employment: The Community Lisbon Programme".

COM(2008)133 of 11.03.2008 COMMUNICATION 133 (2008): "Towards an increased contribution from standardisation to innovation in Europe".

COM(2010)2020 of 03.03.2010 COMMUNICATION 2010 (2010): "Europe 2020: A strategy for smart, sustainable and inclusive growth".

Committee Draft (CD) This is the first public form of a proposed international standard. A Working Draft must first be formally registered as a Committee Draft.

Committee Draft for Vote (CDV) Stage in the international standards development process where a technical committee votes on a draft of standard.

Committee Stage The committee stage is the principal stage at which comments from national bodies are taken into consideration, with a view to reaching consensus on the technical content.

Community Harmonisation Legislation Any Community legislation harmonising the conditions for the marketing of products.

Company Standard Standard developed within company or other organization for its own needs.

Company Standardization Is the result of the standardization by a company or other organization for its own needs.

Compatibility Suitability of products, processes or services for use together under specific conditions to fulfil relevant requirements without causing unacceptablee interactions.

Compatibility Standard Standards concerning fitting of interrrelated entities to one other, in order to enable them to function together.

Competitive Intelligence the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.

Competitiveness A competitive economy is an economy with a consistently high rate of productivity growth.

Complaint Expression of dissatisfaction made to an organization, related to its products, or the complaints-handling process itself, where a response or resolution is explicitly or implicitly expected.

Concurrent Standardization Standardization to solve matching problems as soon as they occur.

Conflicting national standard National standard, with the same scope as an EN (and HD for CENELEC) including requirements which conflict with the requirements of the EN (and HD for CENELEC).

Conformity Assessment Demonstration that specified requirements relating to a product, process, system, person or body are fulfilled.

Conformity Assessment Body See CAB - Conformity Assessment Body

Conformity Assessment Procedures (EU) Procedures defined by the European Comission for authorized organizations to become a CAB (Conformity Assessment Body).

Consensus General agreement, characterized by the absence of sustained opposition to substantial issues by any important part of the concerned interests and by the process that involves seeking to take into account the views of all parties concerned and to reconcile any conflicting arguments. Note: consensus need not to imply in unanimity.

Consortium Form of co-operation between some competitors to agree on standards.
Consortium Info Consortium Info. org

Consortium Standard Standard issued by a consortium.
Consumer Individual member of the general public purchasing or using goods, property or services, for personal, family or household purposes.

Contract Agreement by which one or more parties are obligated towards one or several other parties to provide a service.

Contributor Person who creates, or assists in the creation of, an original element of a European Standard.

Conversion Transition from the existing situation to a situation in which a new standard is implemented.

COPRAS Cooperation Platform for Research and Standards

Copyright Copyright and related rights provide an incentive for the creation of and investment in new works and other protected matter (music, films, print media, software, performances, broadcasts, etc.) and their exploitation, thereby contributing to improved competitiveness, employment and innovation.

Correspondent Members Is usually an organization in a country which does not yet have a fully developed national standards activity.

Corrigendum Supplementary document to one, two or all three versions of a CEN/CENELEC publication, which corrects one or more errors or ambiguities inadvertently introduced in either drafting or printing and which could lead to incorrect or unsafe application of those versions.

Counsellor As a key stakeholder, a European institution that has a political role to play in European standardization, e.g. EC and EFTA.

Council (EU) Council of the European Union

Council (ISO) The operations of ISO are governed by the Council, consisting of the Officers and twenty elected member bodies.

CS See Central Secretariat.

Customer Organization or person that receives a product.

Customer Dissatisfaction
(in the service sector) Emotional response to the delivery of a service that has failed to meet expectations, for whatever reason.

Customer Expectation
(in the service sector) Anticipation of the level of satisfaction likely to result from receiving a service, including the nature and manner of delivery.

Customer Need
(in the service sector) Requirement, the meeting of which is fundamental to the provision of a service.

Customer Satisfaction Customer‘s perception of the degree to which the customer‘s requirements have been fulfilled.

CYS National Standardisation Body from Cyprus: Cyprus Organisation for Standardisation

Term	Description
CAB (EU)	Conformity Assessment Body at the European Union. Is an organization which passes through the conformity assessment procedures of the EU.
CD	See Committee Draft
CDV	See Committee Draft for Vote.
CE Marking	Symbolises the conformity of the product with the applicable Community requirements imposed on the manufacturer.
CEN	European Committee for Standardization
CEN/CENELEC Internal Regulations Part 2	CEN/CENELEC Internal Regulations Part 2: Common Rules for Standardization Work
CENELEC	European Committee for Electrotechnical Standardization
Center for Global Standards Analysis	Center for Global Standards Analysis
Central Secretariat	(CS) The Central Secretariat acts as secretariat to the General Assembly, the Council, the policy development committees and their subsidiary bodies, the Technical Management Board and the committee on reference materials (REMCO).
CEO	see Secretary General.
CEOC International	International Confederation of Inspection and Certification Organisations
Certification	Third-party attestation related to products, processes, systems or persons. (EN ISO/IEC 17000)
CHESSS	CEN's Horizontal European Services Standardization Strategy
Chief Executive Officer	see Secretary General.
CIP	The Competitiveness and Innovation Framework Programme (CIP) aims to encourage the competitiveness of European enterprises.
CIRCA	Extranet tool tuned towards Public Administrations needs. It enables a given community geographically spread across Europe (and beyond) to maintain a private space on the Internet where they can share information, documents, participate in discussion fora and benefit from various other functionalities.
Cluster	A group of interconnected companies and associated institutions (faculties, research centers, SMEs) in a particular field. The benefits of these networks include access to specialised human resources, suppliers and knowledge.
CMC	CEN-CENELEC Management Centre
Code of practice	Document that recommends practices or procedures for the design, manufacture, installation, maintenance or utilization of equipment, structures or products.
COM(2005)330 of 20.05.2005	COMMUNICATION 330 (2005): "Common Actions for Growth and Employment: The Community Lisbon Programme".
COM(2008)133 of 11.03.2008	COMMUNICATION 133 (2008): "Towards an increased contribution from standardisation to innovation in Europe".
COM(2010)2020 of 03.03.2010	COMMUNICATION 2010 (2010): "Europe 2020: A strategy for smart, sustainable and inclusive growth".
Committee Draft (CD)	This is the first public form of a proposed international standard. A Working Draft must first be formally registered as a Committee Draft.
Committee Draft for Vote	(CDV) Stage in the international standards development process where a technical committee votes on a draft of standard.
Committee Stage	The committee stage is the principal stage at which comments from national bodies are taken into consideration, with a view to reaching consensus on the technical content.
Community Harmonisation Legislation	Any Community legislation harmonising the conditions for the marketing of products.
Company Standard	Standard developed within company or other organization for its own needs.
Company Standardization	Is the result of the standardization by a company or other organization for its own needs.
Compatibility	Suitability of products, processes or services for use together under specific conditions to fulfil relevant requirements without causing unacceptablee interactions.
Compatibility Standard	Standards concerning fitting of interrrelated entities to one other, in order to enable them to function together.
Competitive Intelligence	the action of defining, gathering, analyzing, and distributing intelligence about products, customers, competitors and any aspect of the environment needed to support executives and managers in making strategic decisions for an organization.
Competitiveness	A competitive economy is an economy with a consistently high rate of productivity growth.
Complaint	Expression of dissatisfaction made to an organization, related to its products, or the complaints-handling process itself, where a response or resolution is explicitly or implicitly expected.
Concurrent Standardization	Standardization to solve matching problems as soon as they occur.
Conflicting national standard	National standard, with the same scope as an EN (and HD for CENELEC) including requirements which conflict with the requirements of the EN (and HD for CENELEC).
Conformity Assessment	Demonstration that specified requirements relating to a product, process, system, person or body are fulfilled.
Conformity Assessment Body	See CAB - Conformity Assessment Body
Conformity Assessment Procedures (EU)	Procedures defined by the European Comission for authorized organizations to become a CAB (Conformity Assessment Body).
Consensus	General agreement, characterized by the absence of sustained opposition to substantial issues by any important part of the concerned interests and by the process that involves seeking to take into account the views of all parties concerned and to reconcile any conflicting arguments. Note: consensus need not to imply in unanimity.
Consortium	Form of co-operation between some competitors to agree on standards.
Consortium Info	Consortium Info. org
Consortium Standard	Standard issued by a consortium.
Consumer	Individual member of the general public purchasing or using goods, property or services, for personal, family or household purposes.
Contract	Agreement by which one or more parties are obligated towards one or several other parties to provide a service.
Contributor	Person who creates, or assists in the creation of, an original element of a European Standard.
Conversion	Transition from the existing situation to a situation in which a new standard is implemented.
COPRAS	Cooperation Platform for Research and Standards
Copyright	Copyright and related rights provide an incentive for the creation of and investment in new works and other protected matter (music, films, print media, software, performances, broadcasts, etc.) and their exploitation, thereby contributing to improved competitiveness, employment and innovation.
Correspondent Members	Is usually an organization in a country which does not yet have a fully developed national standards activity.
Corrigendum	Supplementary document to one, two or all three versions of a CEN/CENELEC publication, which corrects one or more errors or ambiguities inadvertently introduced in either drafting or printing and which could lead to incorrect or unsafe application of those versions.
Counsellor	As a key stakeholder, a European institution that has a political role to play in European standardization, e.g. EC and EFTA.
Council (EU)	Council of the European Union
Council (ISO)	The operations of ISO are governed by the Council, consisting of the Officers and twenty elected member bodies.
CS	See Central Secretariat.
Customer	Organization or person that receives a product.
Customer Dissatisfaction (in the service sector)	Emotional response to the delivery of a service that has failed to meet expectations, for whatever reason.
Customer Expectation (in the service sector)	Anticipation of the level of satisfaction likely to result from receiving a service, including the nature and manner of delivery.
Customer Need (in the service sector)	Requirement, the meeting of which is fundamental to the provision of a service.
Customer Satisfaction	Customer‘s perception of the degree to which the customer‘s requirements have been fulfilled.
CYS	National Standardisation Body from Cyprus: Cyprus Organisation for Standardisation

A-B-C-D-E-F-G-H-I-J-K-L-M-N-O-P-Q-R-S-T-U-V-W-X-Y-Z